Frequently Asked Questions

If you have questions about our office or the services provided, you may find the answers here. Click a question to view the answer. If your answer is not found here, feel free to email us at alletrans@skybest.com, call the office at 336-372-8747, or drop by 90 South Main Street, Sparta NC.

Who rides public transportation?

What is the charge to ride public transportation within Alleghany County?

Are there any special programs that assist with transportation needs in Alleghany County?

How do I schedule a trip with the public transportation system?

Does public transportation accommodate the handicapped?

Does Medicaid or Medicare help with transportation costs?

Does AIM transport out-of-town?

What is the charge for an out-of-town trip?

Who rides public transportation?
Everyone! Anyone who needs transportation can utilize the public transportation system.

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What is the charge to ride public transportation within Alleghany County?
The fares range from $3.00 or $8.00 depending on the area of the county you live in and travel to.

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Are there any special programs that assist with transportation needs in Alleghany County?
Yes, there are funds available for the elderly and disabled to help with transportation costs to medical facilities. Please call the office for more information.

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How do I schedule a trip with the public transportation system?
Call 372-TRIP (8747) one business day in advance and give us a pick-up time and destination. We’ll put you on the schedule for that day.

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Does public transportation accommodate the handicapped?
Yes, Alleghany In Motion currently has 5 lift vans that can transport wheelchair bound clients. Please call the office for more information.

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Does Medicaid or Medicare help with transportation costs?
Medicaid will help with costs to an approved Medicaid facility, to pick up medication at a drugstore or possibly for specialized care or services. Prior approval is required. A social worker can help with the transportation services application through DSS. However, Medicare does not help with transportation costs.

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Does AIM transport out-of-town?
Yes, we routinely make trips to Boone, Elkin, Galax, Johnson City, Statesville, Wilkesboro and Winston Salem.

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What is the charge for an out-of-town trip?
You will need to call our office for a quote on an out-of-town trip. There are also funds available to help with these costs, but each trip will vary with time and mileage. 372-TRIP (8747)

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