Frequently Asked Questions

If you have questions about our office or the services provided, you may find the answers here. Click a question to view the answer. If your answer is not found here, feel free to email us at alletrans@skybest.com, call the office at 336-372-8747, or drop by 90 South Main Street, Sparta NC.

• Who rides public transportation?

  • Everyone! Anyone who needs transportation can utilize the public transportation system.

• What is the charge to ride public transportation within Alleghany County?

  • The fares range from $3.00 or $8.00 depending on the area of the county you live in and travel to.

• Are there any special programs that assist with transportation needs in Alleghany County?

  • Yes, there are funds available for the elderly and disabled to help with transportation costs to medical facilities. Please call the office for more information.

• How do I schedule a trip with the public transportation system?

  • Call 372-TRIP (8747) one business day in advance and give us a pick-up time and destination. We'll put you on the schedule for that day.

• Does public transportation accommodate the handicapped?

  • Yes, Alleghany In Motion currently has 5 lift vans that can transport wheelchair bound clients. Please call the office for more information.

• Does Medicaid or Medicare help with transportation costs?

  • Medicaid will help with costs to an approved Medicaid facility, to pick up medication at a drugstore or possibly for specialized care or services. Prior approval is required. A social worker can help with the transportation services application through DSS. However, Medicare does not help with transportation costs.

• Does AIM transport out-of-town?

  • Yes, we routinely make trips to Boone, Elkin, Galax, Johnson City, Statesville, Wilkesboro and Winston Salem.

• What is the charge for an out-of-town trip?

  • You will need to call our office for a quote on an out-of-town trip. There are also funds available to help with these costs, but each trip will vary with time and mileage. 372-TRIP (8747)